Terms and Conditions

Welcome to Saudibed.com! These terms and conditions are very important and to inform you the rules & regulations of using our website. By clicking ‘I Accept’, you agree to accept the terms and conditions mentioned in this ‘Agreement’ without modification, limitation, or qualification by accessing and using our website and app. You are not authorized to use Saudibed.com booking platforms if you do not accept the terms and conditions.

Introduction

  • You agree to all the terms and conditions at the time of booking, during the booking process, and after booking.
  • By accepting these Terms, you agree that the majority of disputes relating to our platform, the use of our platform’s services, or these Terms will be resolved through binding arbitration rather than in court. This includes disagreements over our platform, the use of our platform’s services, or these terms.
  • You represent and warrant that you have the legal right and authorization to enter into this agreement and use the website and app in accordance with all the terms and conditions outlined in this agreement.
  • If any provision of these Terms is or becomes invalid, the rest of the Terms will be enforced to the fullest extent permitted by law, and you will remain bound by everything else in the agreement.

Using our platform Rules & Terms

Changes:

All information on the website and other digital platforms of Saudibed.com is provided in good faith. We make certain that the information on our website is as accurate as possible. To reduce the possibility of inaccuracies, we update and change our website and digital platforms over time.

Suspend or Terminate:

  • The website and its data are the property of Saudibed.com
  • Saudibed.com reserves the right to restrict, withdraw, or suspend the availability of all or any part of our website for operational and business reasons.
  • Saudibed.com reserves the right, at any time and without notice, to suspend or terminate your use of our website. We may immediately suspend the use of our service if you breach any agreement with us or if we notice any unauthorized or suspicious activity on your account.

Using Material of our platform

  • Saudibed.com is the owner of all the content on the website and app, All content on the website and app is protected under copyright.
  • The website is intended solely for your personal and non-commercial use. Any information, products, services, or software obtained from the website may not be modified, reproduced, distributed, transmitted, displayed, performed, copied, licensed, or used to create derivative works from, transferred, or sold.
  • The website name, as well as any other Saudibed.com products or trade names mentioned on the website, are our trademarks and/or registered trademarks. Other company and product names mentioned herein may be trademarks of their respective owners.
  • To use any part of this website for commercial purposes, you must first obtain a license from Saudibed.com

Prohibited uses:

  • To violate local, national, or international laws and regulations.
  • To cause or attempt to cause harm to any minor.
  • Use of the website and app in an illegal or fraudulent manner that may result in liability on the website’s part.
  • Posting, distributing, or uploading defamatory, obscene, indecent, harmful, threatening, abusive, racial, and ethical objectifying, or otherwise unlawful material or information, or sending chain letters, junk mail, ‘spamming’ material, or any other form of bulk communication.
  • Obtaining or attempting to obtain unauthorized access to the website or any private or member account areas of the website, as well as impersonating or misrepresenting your affiliation with another person.
  • To interfere or attempt to interfere with normal operations and functionality of the website and app.
  • To do, cause, or permit anything to be done that may violate, damage, or interrupt any intellectual property rights of our companies, associated companies, or third parties.

General Booking Terms

  • Saudibed.com reserves the right, without limitation, to cancel all such bookings immediately and without notice to such end customers or travel agents, as well as to withhold payments or any refunds owed to such end customers or travel agents.
  • If you’re booking or account shows signs of fraud, abuse, or suspicious activity, Saudibed.com reserves the right to cancel any travel or service booking associated with your name, email address, or account and close any associated Saudibed.com accounts.
  • If you are found to have engaged in any fraudulent activity, Saudibed.com reserves the right to seek any necessary criminal and/or civil legal action, and you may be held liable for monetary losses to the website or app, including litigation costs and damages.
  • Saudibed.com reserves the right to take any and all steps necessary to ensure the security, safety, and integrity of the website and app, as well as the interests of its clients, are and remain well protected.
  • It is in Saudibed.com sole and exclusive discretion to determine whether the said transactions are authentic or valid. If not, then Saudibed.com reserves the right to cancel the said bookings at any time before the scheduled time of the relevant booking or before the expected date of visit to any property booked through Saudibed.com website or app.
  • Saudibed.com may take different steps to verify and confirm the authenticity, enforceability, and validity of your bookings.

Accommodations Booking Terms

This section contains the terms and conditions that apply to Accommodations products and services.

  • The website and app of Saudibed.com only display hotels & accommodations that have a commercial relationship with us, not all their products or services.
  • The information about the rooms, amenities, prices and availability on our website and app is based on the information provided by the hotels and properties. It is solely the responsibility of the Accommodations to ensure that the information provided is accurate and up to date.
  • Saudibed.com work to ensure that the information displayed on the website is accurate, complete, and up to date. We cannot guarantee that it will always be accurate and complete, as prices and other factors are subject to change and availability.
  • As soon as you book a hotel through the Saudibed.com on our website or app, you agree to the stated price as well as the website’s terms and conditions.
  • Soon after you’ve booked your hotel or room, Saudibed.com will provide you and the service provider (accommodation) with details of your booking, including the names of the guest.
  • Saudibed.com will send a confirmation email with the voucher details (for prepaid accommodations) to the email address used to make the booking.
  • Service fees and taxes are typically included in the prices displayed. The price breakdown is also shown on the booking’s payment page.
  • You will be charged in the local currency of the country in which the web or app is selected. Any currency other than the local currency of the point of sale is only for display purposes. You will be charged in your local currency. However, if you choose to pay with a credit card issued by a foreign bank, additional fees may apply, depending on your bank’s policy.

Additional Charges:

  • Some accommodations may have additional charges that must be paid directly at the property, such as a city tax, tourism fee, security deposit, resort fee, and so on, which are not included in the total booking amount. These will be agreed and considered by you.
  • Certain accommodations may charge an additional yet mandatory “resort fee” or occupancy tax (when applicable) for using certain services. The resort fee is collected directly from the guest and is not usually included in the price listed on the website or app.
  • The applicable tax rate and type of tax vary greatly by location and are subject to change without notice.
  • A standard room includes single, double, or triple occupancy. Unless otherwise stated, extra beds are usually charged extra. If there are additional guests, please notify the hotel or accommodation provider in advance, as the hotel or accommodation provider reserves the right to reject last-minute guests.
  • Make sure that you take care of the room and its furniture, fixtures, electronics, and other contents. You should report anything broken, damaged, or lost as soon as you can to the staff.

Right of cancelation

  • Saudibed.com reserves the right, at its sole discretion and for any legal reason, to refuse customers or bookings (or, in extreme cases, to cancel confirmed bookings).
  • Breach of Saudibed.com terms and conditions will result in the cancellation of your booking.
  • Incorrect rates will cancel your booking.
  • Suspected criminal activity, submission of misleading or erroneous information, fraud, or theft will result in the cancellation of your booking.
  • Inappropriate behavior and threats or insults will result in the cancellation of your booking.
  • If a booking is rejected or canceled by Saudibed.com and a payment has already been made, the booking value will be refunded.

Payments And Fees

  • Saudibed.com displays a variety of travel services and makes every effort to ensure that the displayed price is correct.
  • The price of the travel service(s) will be as displayed on our service, except in cases of obvious error.
  • Prices for travel services are dynamic and subject to change at any time. Price changes will not affect bookings that have already been made. unless there is an obvious error.
  • If there is an obvious error and you have made a booking, Saudibed.com will offer you the option of keeping your booking by paying the correct amount, or we will cancel your booking without penalty.
  • We are under no obligation to provide you with a travel service at an incorrect price,even if you have received a booking confirmation if the error should have been obvious to you.
  • Saudibed.com reserves the right to correct any pricing errors on our part.

Taxes or VAT

  • Taxes or tax recovery charges may be included in the prices displayed on our website or app. Such taxes or tax recovery charges may include amounts associated with value-added tax, goods, and services tax, sales tax, occupancy tax, and other similar taxes.
  • Value-added tax (VAT) is a tax on the consumption or use of goods and services levied at the point of sale.

Reward points

  • Saudibed.com reserves the right, at its sole discretion, to modify or cancel rewards program.
  • Saudibed.com is not responsible or liable for any loss, damage, misuse, or unauthorized access that occurs because of earning or redeeming Reward points or any action or decision you make.
  • You can earn Saudibed.com reward points by booking accommodations and other travel services via the website and app.

My Wallet

  • Saudibed.com My Wallet is a simple way to redeem points on hotel and other services bookings.
  • Saudibed.com My Wallet acts as a virtual storage for your points that you can use to pay for future bookings fully or partially.
  • Saudibed.com My Wallet is neither a bank account nor any kind of payment instrument. The points in your wallet can be used to pay for future bookings.
  • Saudibed.com adds earn points to your wallet, these points are associated with your account.
  • Saudibed.com reserves the right, at its sole discretion, to modify or cancel this program.
  • Saudibed.com is not responsible or liable for any loss, damage, misuse, or unauthorized access that occurs because of earning or redeeming Reward points or any action or decision you make.

Liability

As a condition of using the website of Saudibed.com, you agree to indemnify us from and against any and all liabilities, expenses (including attorney’s fees), and damages arising from claims resulting from your use of the website, including without limitation any claims alleging facts that, if true, would be considered a breach of these terms and conditions by you.

  • We own and operate our service, while travel providers provide you with travel services.
  • The website will not be liable to you for any special, indirect, incidental, consequential, punishing, reliance, or exemplary damages (including, without limitation, lost business opportunities, lost revenues, loss of anticipated profits, or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) arising out of or related to the website, this agreement, the services, the site, or any reference site and your use of or inability to use the services, the site (including all materials), or any reference sites.
  • The website or any of its contractors, directors, employees, agents, third-party partners, licensors, or suppliers’ total liability to you for all damages, liabilities, losses, and causes of action arising out of or relating to this agreement, the services, the site, or any reference site and your use of or inability to use the services, the site (including all materials), or any reference sites
  • any other interactions with the website, regardless of how caused and whether arising in contract, tort, including negligence, warranty, or otherwise, exceed the amount paid by you, if any, for using the portion of the services or the site giving rise to the cause of action.
  • Saudibed.com will only be liable for the costs you incur as a direct result of a failure on our behalf. This means, to the extent permitted by law, we won’t be liable for any of the following: indirect loss or damage, inaccurate information about a service provider, product, service, or action of a service provider or other business partner, mistake in an email address, phone number, or credit card number (unless it’s our fault) and force majeure or event beyond our control.
  • The services specified on the Saudibed.com website are based on the information entered by the accommodation facilities themselves, who are to be considered solely responsible for the correctness and truthfulness thereof. The accommodation facilities may at any time make changes to the availability and rates, therefore Saudibed through the Saudibed.com website cannot guarantee that all the information is accurate and free from mistakes and cannot be held responsible for any inaccuracies contained in the information received.
  • If you violate these terms and conditions and/or the service provider’s terms and conditions, Saudibed.com will not be liable for any costs you incur as a result, and you will not be entitled to a refund.
  • According to any law, Saudibed.com or any of their service providers will be liable for (one or a series of connected events) the cost of your booking, as specified in your confirmation email.
  • Customers may be protected by consumer protection laws and regulations, which guarantee you rights that are unaffected by the terms of any company. Saudibed.com is liable not just by those Terms, but also by any applicable consumer protection laws and regulations.

Complaints

If you are unhappy with any services of the website or have any complaints and queries about any of the services offered by the website, please contact us.

Go to our ‘contact us’ page on the website and state your complaint in the subject line of the (contact us) form.